We supply natural gas to Oxford, Ohio and surrounding areas. To apply for existing service, please follow the instructions below. To inquire about new service, please contact the office to see if natural gas service is available in your area and request an estimate.
Apply for Natural Gas service:
All applications for service must be made through our office. For customers who are renting the property which requires service, we require a security deposit, personal guarantee or a credit reference from a previous energy provider. The deposit is 30% higher than the average bill for each address. The deposit will pay your bill after 12 months of service, or if you cancel service sooner and any remaining will be refunded.
You may come into our office to sign up or you can sign up over the phone if you can pay your deposit and/or other fees over the phone with a credit/debit card.
If your service is currently off, there is also a $50.00 connection fee. If the service has been off for more than 30 days, you must have a pressure test done on the inside lines before we can turn the gas on. The cost of the pressure test is $80.00. If the service is off you may need to have your pilot lights lit. If you would like us to light the pilots, we charge a $25.00 fee and will schedule a 2 hour window for your appointment.
End Your Service
If you would like to cancel your gas service, please contact the office by phone or in person. Please have your account number, date you would like to end service and a forwarding address ready. Please give us 48 hours notice.
Service Not Transferable
No person shall commence the use of gas until after making the application therefore and requesting Glenwood Energy to turn on the service. In the event of violation of this provision, in addition to other rights of Glenwood Energy, such person shall be liable for all gas comsumed in the premises from the date such person occupied the premises.
The customer, after making the proper application for service, shall notify Glenwood Energy when they desire service to be established. In no case shall the customer, the customer's agent, or customer's employee turn on the gas at a locked meter. Gas shall be turned on, upon the date specified, by an authorized agent of Glenwood Energy.
Pay Your Bill
Bills are mailed out the first business day of each month and are due on or before the 26th each month. If the 26th falls on a weekend, please pay your bill in advance to avoid a late charge. Penalty amount is 1.5% of total bill.
We accept check, cash, money order or credit/debit cards. (VISA, Mastercard, Discover & American Express)
You may pay your bill online using a debit or credit card by clicking here.
You may pay your bill in our office located at 5181 College Corner Pike in Oxford.
There is a payment box located outside our gate for after hour payments. (Please do not pay in cash)
We accept payments over the phone made by credit or debit cards for no additional fee.
Or you can mail your payment to:
Glenwood Energy Of Oxford
PO Box 645783
Cincinnati, OH 45264-5783